Frequently Asked Questions
Are your snacks Halal certified?
Our snacks are Muslim-friendly, meaning they are carefully reviewed to avoid non-halal ingredients. While they are not officially halal-certified, we ensure all items are safe for Muslim consumption.
Do you include an ingredients list?
Yes! Each box includes an English ingredient and allergen leaflet for all items.
How are the snacks packed?
All items are factory sealed, freshly packed in a secure box, and handled to maintain quality and freshness.
Can I customize my box?
At the moment, we offer pre-curated boxes only, carefully selected for a balanced mix of flavors and textures.
How long does delivery take?
Delivery times depend on your country, but most EMS shipments take 5–15 business days.
Can I return my box if I don’t like it?
Due to the perishable nature of the products, we cannot accept returns. Please review the product description and ingredients carefully before ordering.